Legal notice

Operator of the service in Morocco

• Company name: Droply
• Legal form: Single-member limited liability company (SARLAU) incorporated under Moroccan law
• Share capital: MAD 1,000, fully paid up
• Registered office: 82, Rue Soumaya, Résidence Shehrazade 1, 3rd floor, No. 13, Palmiers 20340, Casablanca, Morocco, registered address provided by El Ghaly Best Partners SARL
• Trade register: RC No. 752999, Commercial Court of Casablanca
• Tax ID (IF): 73454236
• ICE: 004062263000097
• Business tax (taxe professionnelle): 34774054
• Manager (gérant): Mr Mehdi Anchad
• Email: hello@fetch-maroc.com

Droply SARLAU operates the Fetch service in Morocco under a licence agreement with Fetch Ventures Ltd. It is the contracting party of users for orders placed in Morocco.

Publisher of the website and owner of the Fetch brand

• Company name: Fetch Ventures Ltd
• Legal form: Private limited company incorporated under the laws of England and Wales
• Registration: Companies House, England and Wales, No. 17017140
• Issued capital: £1
• Registered office: 167-169 Great Portland Street, London W1W 5PF, United Kingdom
• ICO registration: ZC237273
• Publication director: Carl Kanaan

The fetch-maroc.com website, the app, the Fetch name and brand, logos, software and content are the property of Fetch Ventures Ltd, which develops and maintains them. Any unauthorised reproduction or use is prohibited.

Hosting provider

• Company: Vercel Inc.
• Address: 340 S Lemon Ave #4133, Walnut, CA 91789, United States
• Telephone: +1 559 288 7060

Governing law and complaints

The service is intended for the public in Morocco and is governed by Moroccan law. Law 31-08 on consumer protection applies to consumers residing in Morocco.

For any complaint, write to hello@fetch-maroc.com, quoting the order code where applicable. A person handles and answers every request.

Moroccan law does not provide for a designated consumer ombudsman. A consumer who has not obtained satisfaction may contact a consumer protection association recognised under Law 31-08, or bring the matter before the competent court, in particular the court of their domicile or residence (Article 202 of Law 31-08).

Related documents

Use of the service is governed by the Terms and Conditions and, for couriers, by the Courier Terms. The processing of personal data is described in the Privacy Policy. These documents are available on the website and in the app.